Shipping policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-3 business days.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Economy
FREE Shipping for orders over $50+

5-8 business days

Free - $4.95

Standard

3-4 business days

$9.95

Express 

1-2 business days

$24.95


Shipment to P.O. boxes or APO/FPO addresses

We cannot guarantee that any shipment made to a P.O. box will be successfully delivered.  If you are providing a P.O. box, please ensure that you're able to take inbound shipments.

Shipment confirmation and order tracking

We will provide shipment confirmation and order tracking confirmations.

Customs, duties, and taxes

NaturalCell is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

NaturalCell is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside of the United States.